I was instructed by my professor to create a professional report about the analytics of a companies IT ticketing system. My team and I divided the work evenly. The main parts I wrote were Evidence Based Recommendations & the Codebook Overview. Our main goal was to learn how to use logistical analytics platform to distinguish how the knowledge base for this company was affecting the ticket count.
In this research project my team and I were tasked with researching the University of North Texas (UNT) bus system. In the report we found that may students were not content with the system UNT had created. We conducted interviews with the directors who are over the UNT transportation department. They replied that the transportation system is out of their control due to Denton construction and massive budget cut to the university.
4200-Project-3-paper-finalThis project was created to be like a marketing blog post for a fabricated company. This company focused on selling niche modular phones to consumers who needed the versatility. Our marketing campaign focused on the younger generation while using memes and unhinged videos. This blog post created SEO pull marketing to the main website.
TECM-3500-Blog-7